We take the protection of your personal data very seriously. This privacy policy explains how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR).
1. Name and Contact of the Controller
SoulGrove Lebenswege Ltd. & Co. KG
Kirchanger 1
82335 Berg, Germany
Phone: +49 1514 4974993
Email: office@soulgrove.de
2. General Information on Data Processing
We only process personal data when necessary for the functionality of our website, to provide our services, or if you provide it voluntarily (e.g. through a form or email). We take appropriate technical and organizational measures to protect your data.
3. Use of Cookies
Our website uses cookies. Cookies are small text files stored on your device by your browser. Some cookies are necessary for the operation of the site (essential cookies), while others help us understand how users interact with our content (analytics cookies).
You can control or delete cookies through your browser settings. Disabling cookies may limit the functionality of the website.
Legal basis: Art. 6(1)(f) GDPR for essential cookies; Art. 6(1)(a) GDPR for all others (via cookie banner consent).
4. Google Analytics
We use Google Analytics, a service provided by Google Ireland Ltd., to analyze website traffic and improve user experience. Google may process your IP address and other technical data. IP anonymization is activated on our website.
Legal basis: Your consent, Art. 6(1)(a) GDPR.
You can revoke your consent at any time via the cookie settings.
More information: https://policies.google.com/privacy
5. Newsletter via SendFox
You can subscribe to our newsletter via our website. We use SendFox, a service by Sumo Group Inc., 1305 E 6th St #3, Austin, TX 78702, USA.
When you subscribe, we collect your email address and your first name. We use this data exclusively to send you relevant updates. Your data is stored on servers in the United States.
You can unsubscribe at any time via the unsubscribe link in every email.
Legal basis: Your consent, Art. 6(1)(a) GDPR.
Data transfer to the U.S. is based on Standard Contractual Clauses (SCCs).
6. Embedded YouTube Videos
We embed videos from YouTube (Google Ireland Ltd.). When you access a page with embedded content, YouTube may set cookies and collect data such as your IP address and usage behavior.
To protect your privacy, we use YouTube in privacy-enhanced mode.
Legal basis: Your consent, Art. 6(1)(a) GDPR.
7. AICalendarfly
We use AICalendarfly to enable convenient appointment booking. When booking an appointment, data such as your name, email, and preferred time slot will be processed. Data is stored securely by the provider for scheduling purposes only.
Legal basis: Art. 6(1)(b) GDPR (contract initiation).
8. Instagram Links and Embeds
We may link to or embed content from Instagram (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland). When you interact with such content, Instagram may collect personal data and set cookies.
We have no influence over this data processing.
For more details, refer to Instagram’s Data Policy.
Legal basis: Your consent, Art. 6(1)(a) GDPR.
9. Server Log Files
Our web hosting provider automatically collects log files when you access our website. These include:
- IP address
- Date and time of request
- Browser type and version
- Operating system
- Referrer URL
These logs are stored for security and diagnostic purposes and automatically deleted after 14 days.
Legal basis: Art. 6(1)(f) GDPR
10. Your Rights Under GDPR
You have the right to:
- Access your data (Art. 15 GDPR)
- Correct inaccurate data (Art. 16 GDPR)
- Erase your data (Art. 17 GDPR)
- Restrict processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Object to processing (Art. 21 GDPR)
- Withdraw your consent at any time (Art. 7 GDPR)
- Lodge a complaint with a supervisory authority (Art. 77 GDPR)
Please contact us at office@soulgrove.de to exercise your rights.